Where the old link (request) was, will be replaced with a new link, to download the offline installer. Usually you can just sign out and sign back in again, but it may take a minute or two. After you tell us what issue you are trying to resolve by using the offline installer, you will get a popup that your request has been received: Underneath the Download link, click the link for " Need offline Installer?". To get an offline installer, log in with your AltiumLive account on the downloads page: ![]() Using the offline installer usually resolves these issues. Solution Details Sometimes firewalls or routers blocking some of the installation traffic or other factors cause the online installer to fail. ![]() Once the link changed to "Offline Installer (zip, # GB)", download, unzip the package and deploy on the off-grid machine locally Starting in Version: 18.0 Sign into and click the link for "Need offline Installer?". ![]() Request an offline installer, download, unzip the package and deploy on the off-grid machine locally Install/update Altium on machines without internet, behind firewall, or some inadvertent network blockage
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